Jonathan Hearn
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Ethnography, history and the vagaries of research
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This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book provides a long-term historical perspective on Bank of Scotland (BoS/ HBOS), from inception to the 2008 financial crisis, and then a consideration of the nature of historical explanation, under the rubric of 'theory'. It looks at the concept of 'culture' as applied to both national groups (Scots and English) and organisations (BoS and Halifax). The book explores the theme of 'change', as both the unavoidable circumstance of wider social change, and a moral imperative to constant organisational change in the business world. It examines the concept of 'identity' and how it bears on how people deploy social categories, and how they experience their own personhood. The book contributes to our understanding of how to do the ethnography of organisations and institutions in a way that achieves depth of analysis.

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Salvage ethnography in the financial sector

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