Professions, de-professionalisation and welfare work
in The power of citizens and professionals in welfare encounters
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This chapter begins with a brief overview of a few key themes within the sociology of professions, which are particularly relevant for analyses of welfare encounters. J. Evetts has written extensively on what constitutes professionalism and puts forth the notion of two ideal types of professionalism in knowledge-based work: organisational professionalism and occupational professionalism. The chapter focuses solely on why it is important to discuss professionalism in a different way today when investigating what goes on in (professional) work organisations. It describes set of themes related to the sociology of both professions and expertise, namely the discussions of new professionalism, re-professionalisation and de-professionalisation. The chapter also describes how these characteristics may be regarded as inextricable consequences of the strong current influence of marketisation and managerialism on welfare work.

The power of citizens and professionals in welfare encounters

The influence of bureaucracy, market and psychology

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