Nanna Mik-Meyer
Search for other papers by Nanna Mik-Meyer in
Current site
Google Scholar
The psychology-inspired context
Abstract only
Log-in for full text

This chapter addresses behavioural issues and introduces the variety of scholarly work on the therapeutic state, the psychological state, the pedagogical state and so forth. It then discusses the approaches of personalisation and co-production. Psychology-inspired welfare work, including the personalisation and co-production approaches to the citizen has received much criticism. The chapter also discusses the agency of both welfare workers and citizens and how they each respond to the particular framing of the welfare work. Citizens and welfare workers may be able to adjust the expectations of the encountering party but will fail to change the overarching agenda of the encounter in any profound ways and must therefore accept the roles or positions of coaches and coachee. However, the psychologisation of welfare work implies that citizens are in need of empathy, compassion and other types of help from facilitators, coaches or even therapists.

  • Collapse
  • Expand

All of MUP's digital content including Open Access books and journals is now available on manchesterhive.


The power of citizens and professionals in welfare encounters

The influence of bureaucracy, market and psychology


All Time Past Year Past 30 Days
Abstract Views 102 19 6
Full Text Views 26 0 0
PDF Downloads 19 1 0