Local services, community and civic engagement
in Local democracy, civic engagement and community
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This chapter focuses on local services and their impact on strengthening civic engagement and local communities. It also focuses on central government policy. The chapter presents the analysis of new approaches by local authorities to service delivery. It analyses the extent to which potential for effective civic engagement was realised by focusing on three policy areas: crime and community safety; privatisation, marketisation and the choice agenda; and finally the emerging concept of the 'big society' and localism. The chapter reviews the role of the private sector such as banks and building societies, local post offices and community pubs, and the part it plays in providing local services. It further examines the various local service initiatives that have been developed out of the social enterprise and voluntary sectors and the local community. These include credit unions and community-run shops.

Local democracy, civic engagement and community

From New Labour to the Big Society


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