How to resist knowledge resistance – and when
in Knowledge resistance
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The chapter discusses why the ‘rationality’ of resisting some knowledge does not mean that knowledge resistance is good. This leads the chapter to elaborate on what could be done – if anything – about knowledge resistance in cases that seem harmful. The chapter reiterates an earlier discussion about the difficulty for individuals of succeeding in ending our biased handling of information. Some ‘Apollonian’ heuristics are presented, ways of thinking that may help us think straight and more logically when we face, for instance, biased media coverage. While such heuristics may ideally help us think with more ‘factfulness’ – a term popularised by Hans Rosling – they are far from sufficient for fighting the more profound knowledge resistance in society. To truly make a difference requires us to collaborate within and between organisations to this end. Measures will, secondly, need to be taken mainly through structural changes in the rules of the game for how we handle knowledge. Concretely, the chapter suggests several ways in which structures can be altered. These include problem reframing, employing cognitive role models, and knowledge collaboration across groups.

Knowledge resistance

How we avoid insight from others

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