FAQs
Below are answers to our most frequently asked questions. If you cannot find the answer you are looking for, you can get in touch with us via our customer support form.
Click the different tabs to direct your search:
How do I read articles/chapters/books?
There are several options for accessing and reading your content through manchesterhive. First, you must make sure that you have access rights to the content you would like to view. For more information on this, please see the next question.
When on a chapter or book page, you will see tabs on the article header, the first of which reads ‘Abstract’. This is where you will find a short description of the content you would like to access. Depending on the type of content, there could then be either one or two more tabs, one entitled ‘Full Text’ and the other ‘PDF’. Both of these tabs will bring up a content viewer on screen.
Alternatively, there is a ‘Download PDF’ button, which will allow you to create a copy of the content for use offline.
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How do I know if my institution has access to a book/article?
manchesterhive uses a colour-coded padlock system to denote what access you have:
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Blue – user-accessible content: content that you/your institution has access to. This could include content which has been made available temporarily for promotional purposes
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Yellow – open-access content: this content is free for everyone to view. Our open-access content is fully searchable through manchesterhive but is hosted on our open-access site, manchesteropenhive
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Grey – you do not have access to this content. You can recommend content to your librarian – for instructions on how to do this, see the next question.
Does manchesterhive support single sign on?
manchesterhive is configured for single sign on through Open Athens and Shibboleth. Click here to sign in via institution, or choose the link in the top navigation bar.
How can I recommend content to my librarian?
Recommending content to your librarian is easy. When viewing the content you wish to recommend, simply choose the 'email' icon in the content tool bar. Fill in all the required details, including your librarian's email address and whether you are an undergraduate, postgraduate - taught course, postgraduate - researcher, or an academic, and click 'Send'. An email will be sent to your librarian including a link to the content you are recommending.
How do I log in to my account?
There are several ways that you can log into your individual account: manchesterhive supports IP recognition access, and access via single sign on, such as Athens and Shibboleth, in addition to username and password.
If you access our content through your institution’s library catalogue, you may be automatically logged in. If this is not the case, there is a login form on both the homepage and the top navigation bar.
I am getting an error message when trying to access content, what can I do?
If you are having trouble accessing content which you previously had access to, click here to refresh the website cache. This will navigate you away from the current screen, simply choose the back button on your browser to return. You can then try accessing the content again.
Alternatively, you can try refreshing your browser or opening the content in a different browser: we recommend Chrome.
Following on from this, if you are still having difficulties, please get in touch with us using our customer support form, and we will be able to look into this for you.
What browsers are recommended?
Browsers: manchesterhive is configured for use with the current iterations of Chrome, Firefox and Internet Explorer. If you are having any issues viewing aspects of the site, please ensure that you are using one of these and that the browser is fully updated.
I have an access token, how do I use it?
If you have an access token, this can be used by navigating to the content that the token applies to, and choosing the ‘Get access’ button on the content page: click the link titled ‘Have an access token?’ – You will then be able to enter your token, and access to the specific content will be granted.
What accessibility standard do manchesterhive and manchesteropenhive conform to?
manchesterhive and manchesteropenhive are powered by PubFactory, who conform to a minimum standard of WCAG 2.0.
How do I set up an alert?
manchesterhive enables you to set up custom alerts so that you can be informed of any new content as it becomes available.
For example, if you would like to be informed of any new books that fit a certain category, you can set up a search alert by creating a list of search results and clicking the bookmark tool. You can then choose to be notified when any new content which matches your search criteria becomes available on the platform.
You can also set the following alerts for new journal content, by visiting the specific journal page:
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eTOC: get alerted when the eTOC for a journal is updated
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Ahead of Print: be notified when the Ahead of Print is updated for a journal
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Citation alerts: find out when another publication cites this journal
Can I save my annotations?
Your annotations are automatically saved to your account. You can view them by choosing 'My Stuff' in the top navigation bar, and then choosing 'My Annotations'. Here you can view, edit and create citations for your annotations.
How can I sign up for a newsletter?
If you are interested in getting regular updates about Manchester University Press and manchesterhive, you can sign up to our newsletter, at the bottom of the Manchester University Press homepage.
How do I access manchesterhive content?
If you are a member of an institution or library, your access is granted by the licenses held by your organisation. You are then able to create an individual account in order to take advantage of our personal tools, such as alerts, citations and annotations. If your organisation does not have access to specific content that you would like, you can recommend content to your librarian. (see How can I recommend content to my librarian? in the previous questions of this section)
How do I browse and search?
Our browse and search engines are designed to be intuitive to use.
BROWSE
Simply click browse in the main navigation bar to be taken to our full list of titles, which you will then be able to filter to suit your specific needs. You will have the ability to:
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Search within results (when on a results page, or subject page, the search box will state whether you are searching all content on the site, or within that specific area, e.g. ‘Search within results’ etc)
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Filter by availability (accessible content), content type and subject
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Filter by publication date
SEARCH
To search for something specific, click on the main search bar visible on our homepage, or on the magnifying glass search tab in the main navigation bar, if on a different part of the site. Your search parameters will display in the search header at the top of the page. Each time you search within results, a new search parameter will appear. These can be deleted by clicking the 'X'.
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Search does not take capitalisation into account
Example:
gothic finds content containing 'gothic' or 'Gothic -
manchesterhive supports the use of Boolean operators AND, OR and NOT to allow you to perform searches that specify logical relationships between terms. By default, i.e. if you do not use an operator, an AND-relationship between the terms you enter is established in the full text field.
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You can also use wildcards when searching. Use a question mark (?) in or at the end of a search term to represent any one character and use an asterisk (*) to represent zero or more characters. There is one limitation to the use of wildcards: You cannot use a wildcard in a phrase enclosed in quotation marks.,br />
Examples:
imper* finds imperial, imperialism, imperator, etc.
l?ck finds luck, lock, lick, etc.
*ism finds entries containing 'modernism', 'realism' or 'relativism', etc. -
To search for an exact phrase, enclose the text within quotation marks. Phrase searches will not treat AND, OR, and NOT as Boolean Operators and will not strip out stop words.
Examples:
"medieval literature" finds articles in which the two words appear as a phrase
medieval literature finds articles that contain both words, apart or together -
Stop words are such words as articles, pronouns, and other frequently used terms that don't normally add value to a search. These words are stripped out of a search query if they are not part of an exact phrase.
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Feel free to use umlaut and „ß“, the system will search for both the term with umlaut and without.
ADVANCED SEARCH
There is also an advanced search function, that can be chosen using the link underneath the homepage search box, or the magnifying glass search tab in the main navigation bar. Advanced search allows you to narrow down your search using as many of the following options as you would like:
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Enter your search term in the main box, and then from the pull-down menu choose the part of the content you wish to search:
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Title
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Keyword
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Author
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DOI/ISBN
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Subject
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Series
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Next, select the type of content you wish to search:
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Book metadata
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Book Chapter metadata and content
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Journal metadata
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Journal Issue metadata
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Journal article metadata and content
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Finally, choose a span of years for the publication date. Note that the year filter works on the online publication date, which could be later than the publication of the original print edition
How are search results ordered?
Search results show content from both manchesterhive and manchesteropenhive:
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The blue padlock icon indicates a title to which you have access via a subscription of which has otherwise been made available to you.
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The yellow padlock icon indicates content which is made available via open access. Find out more about open access.
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A grey padlock icon indicates that your institution does not have a subscription to the content, but you can still see the abstract.
If you select an open access title in the search or browse, the content will open in our open access site: manchesteropenhive. However, your results screen will remain open in the original tab.
Search results are displayed by relevance:
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Book page results display ahead of chapter page results
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Journal page results are ranked equally with book page results, but display ahead of issue and article page results
Please use the filter options in the left hand sidebar to further find the most relevant results.
Can I save my search results?
You can save your search results by choosing the bookmark tool on the right hand side of the page. You can also save the most recent searches from your current session, by choosing the My Searches tab in the top navigation bar, and then choosing the bookmark icon.
You can also set up alerts for new content that matches your search parameters. (see How do I set up an alert? in the Content tools section of these FAQs).
Once saved, you can access your saved searches by choosing the My Stuff tab in the top navigation bar, then choosing My Searches.
How do I view my search history?
Your search history is available to view by clicking the ‘My searches’ tab on the top navigation bar. This will list the searches made by you in the current session.