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Nanna Mik-Meyer

focused. Soft power is bound to actors such as states, countries and intergovernmental organisations or – in relation to the topic of this book – welfare workers, citizens and welfare organisations and their abilities to set agendas and convince others to cooperate. Powerful encounters At its core, power has to do with how individuals, alone or collectively, ‘attempt to achieve their objectives and to assist or obstruct others in the achievement of theirs’ (Jenkins 2013: 140). In doing so, individuals then deploy different resources meaningful to the contexts in which

in The power of citizens and professionals in welfare encounters