Methods and Guides
With rapid changes in technology, the opportunities for digital communication are rapidly changing, as are audiences. The chapter explores current audiences and the ways that they use digital tools before moving on to consider how researchers might engage with these audiences, whether local or international. The chapter explores digital projects from the point of view of interactivity and interaction, and asking the research communicator to consider both their own interests and constraints as well as those of their audience, before moving on to look specifically at video projects, digital storytelling, games and apps.
The chapter highlights not only why it is important to share best practice with the research communication community, but also how readers might further disseminate their work though approaches like reports, conferences, publication and professional networks. It considers the ‘conundrum’ of communicating about research communication or engaging about engagement. The chapter finishes with a short summary of the key points of the book and some final encouraging, motivational, and confidence building insights that will enable readers to make the best use of the approaches outlined.
The chapter focuses on ethics from a broad perspective, considering two main approaches. Firstly, the chapter considers ethics from a communication and engagement standpoint, how to engage with participants ethically, incorporate informed consent procedures, consider any data that are collected, used and stored, give participants access to further information and follow any relevant ethical guidelines. Secondly, the chapter explores wider questions regarding the ethics of communication and participation. Is communication about research just about generating publicity? What new ethical questions are emerging with communication and engagement approaches? Does research communication need its own code of practice?
This chapter introduces readers to opportunities for face-to-face communication and engagement activities. It covers key approaches including participation in the research process, moving through to events and activities you might be involved in, including festivals, cafes, talks, lectures, at generic venues, and in museums, science centres and galleries. The chapter draws on examples from contemporary movements, for instance recent examples of the use of comedy in communication, the continuing popularity of Café Scientifique, and how face-to-face events are being used in research processes. It considers why, in today’s technological and knowledge driven society, there is still a role for face-to-face communication
Communicating your research can feel like a new discovery, many of the researchers we meet have found their passion to engage and discuss their subject matter has emerged as a mainly solo pursuit, perhaps inspired by a passionate colleague, favourite television programme or an exhibition visit that occurred by chance along the way. This can leave many researchers unaware that the communication and engagement of research has been a longstanding issue within research professions. This chapter explores the history of research communication from research professionalisation, to the creation of learned societies and public lectures, the role of museums and exhibitions, covering almost 400 years of notable research communication activities and setting the scene for more recent developments which are covered in the remainder of the book.
Impact and evaluation can be interlinked, but they have subtly different implications. Evaluation is frequently focused on the outcomes of an activity, which can often be obvious and immediate, whereas impact would imply there has been some longer-term influence or change. In research communication we have an interest in both how evaluation can be designed to factor in outcomes and impacts, but also how the evaluation of research communication activities can itself support evidence of the impact of research. This chapter explores such themes providing advice to researchers on how to evaluate and consider impact in the context of their research communication activities.
The potential audiences for research communication are many and varied, including those with personal and professional interests. We consider the variety of people your research communication might be aimed at in this chapter and introduce concepts including audience segmentation, behaviour change and ‘nudging’ and how they are being used. We will consider these from a critical perspective, how they can be a tool to engage some, but potentially discriminate against others, and how they can be of use practically to readers. Finally, the chapter discusses how certain people can be overlooked in research communication processes and considerations you might make around this as a research communicator.
Many of the approaches to engagement through which researchers seek to consider their work have emerged from democratic framings of participation and such settings are explored within this chapter, as context for researchers keen to use such approaches, along with the citizens’ role in such negotiations. The chapter considers why deliberative approaches might appeal to the research communicator, before discussing in depth public engagement and what this can involve in research communication contexts. The chapter also considers the role of communication and engagement within policymaking processes, and the part which researchers may or may not wish to play in it.
Social media provide a host of opportunities for research communicators. From pithy microblogs, such as Twitter, to more in depth personal blogs, and for those seeking more interaction, opportunities to interact with followers on Facebook. The chapter briefly considers traditional media, pointing those interested to useful resources before moving on to explore what a digital profile is. In this context, we explore the challenge of choosing tools wisely in an environment where your personal and professional lives can easily merge. The chapter then considers blogs, Facebook and similar sites, and the virtual world Second Life through the lens of media richness and social presence theories.
This chapter serves as a swift reminder of very basic grammar (with useful suggestions for additional reading for students requiring further detail) offering quick and simple reference. After reminding students of the various good reasons for thinking carefully about grammar, as well as spelling and vocabulary, the fundamental topics covered are divided into two parts. The first includes sentences, types and their correct construction; word classes (parts of speech); clauses and phrases; the active and passive voice. The second deals with the fundamentals of punctuation: full stops and commas; colons and semi-colons; the apostrophe. The whole chapter is illustrated with ample examples and explanations.